German Auto Repair in Eugene

(541) 359-2130
Work Hours
Mon - Thu: 7:30 AM - 5:30 PM
5

Received a call from Jesse a couple months after a repair. He recalled the repair, because he had reason to believe a mistake was made. Autohaus redid the entire repair, gave me the little yellow bug for the duration, and didn't charge me a dime. My car drives like new again. THEY called ME. That's customer service at it's finest. Thank you, Jesse & crew! You guys are the best.

5

Found and fixed an elusive electrical problem same day. Jesse and crew are the best!

5

Thanks for your awesome work!!!

3

5

I've been using Autohaus for my Benz for years. They have great customer service and honest mechanics. It's never cheap to fix most things on the Benz, but their quotes are always comparable to other mechanics. This a family-based business that's been around a long time though. They let me know readily when they think I shouldn't have a specific service done just yet, etc. They keep at it until you're completely satisfied. I've always found them to be very honest. They're also great when you need a lift or a loaner car too. They even have a loaner bike that'll get you a small discount if you take them up on the offer to borrow it. :-) Wouldn't trust my Benz to anyone else.

5

We have taken our Eurovan to Autohaus several times over the years and had NOTHING but wonderful service. They are honest and reliable and extremely professional. I would not take my vehicle anywhere else. They also have a free loaner car and--my favorite--a bike.

5

All i can say is they did a great job! They found all the problems everyone else said was nothing, and fixed them by the time they said they would, for lower then the price quoted. To my surprise! They were not only very knowledgeable of my Volkswagen's inter workings, they were also very friendly. No snobs here. I will definitely be coming back, and make Autohaus the only shop to fix my cars.

4

The car was not ready when estimated by over a day and I had to call at the end of the workday to find out it wasn't going to be ready after work. I only took one star off for that.

4

Good honest perspective on presenting the difference between repairs and maintenance. Hard to find in most mechanics. Pricey but good work.

5

I went to Autohaus to have my car checked out for a potential repair. They charged me $84 to read my codes, which could have been done at Knechts for FREE! Jesse called this morning to explain how their code machine was different. He credited me back the money that I paid to them, although I am sure that is not a normal practice. Great customer service. Thank you.

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