German Auto Repair in Eugene

I brought a 2015 Audi S5 to this shop under the impression it would be taken care of. I received the car back with only 2 out of 6 services done, brake fluid all over the engine bay, differential fluid covering the rear suspension and exhaust. They broke the threads on the supercharger intercooler cores and refuse to pay to replace them unless I bring the car back to them, which will not happen. The supercharger is now constantly leaking coolant and it will cost another $500+ to have everything they broke fixed by another shop. Lastly, the technicians working on my car felt it was okay to take mine and their personal cars out for photos. DO NOT take your car here.

Good customer service and good communication

Great customer service! Appreciate everything they did for me.

Excellent Customer Service! Great Value, Staff are truly friendly and committed to service excellence. Thank you Auto Haus!

We now have a car that required this type of mechanic. We had such a positive experience! The customer service is top notch. Every employee encounter was so friendly. Their communications with us also over the phone and e-mail were great too. Highly recommend.

A great job as usual. On time, under the estimate and good communication throughout. Always appreciate the service.