German Auto Repair in Eugene

(541) 683-5050
Work Hours
Mon - Fri: 7:45 AM - 5:30 PM
4

I normally hate taking my car ( or in this case my girlfriend's car) to any shop, but Autohaus is pretty awesome. Her headlight went out on her new beetle and from her previous experience, it's a pain in the butt to change. So instead of arguing with her about it I looked up how to change it. Definitely looked like a pain. So I caved and called to set up an appointment. I got there about 15 minutes early and Jesse helped me quickly. He was friendly and professional. The headlight was done in about 30 minutes. It came out to 35 bucks, I was quoted on the phone 45 so I was happy about that. Great same-day service, can't complain one bit. If you have a newer(they don't work on air-cooled) VW check this place out!

5

Autohaus provides great customer service, knowledgable technicians and a fair price. I've been a customer now for 3 years for minor and major car work on my Mercedes. I've taken it to others and this is the only home for my car. Thank you Jesse and crew. From Allen

5

Autohaus Eugene - Best repair shop to date, Boom!I've gone to Autohaus twice now for big fixes. They provided me with fast answers, excellent communication, and **extremely** friendly service. They have amazing problem-solving abilities: They found things within minutes that the dealership missed for years. They were able to quickly determine the priority of repairs based on the severity, and figure out which parts to order (and which to hold for later) to keep the cost down. And the cost was always within the quoted price. They were able to provide me with a loaner car for both my repairs. The frosting on top... Jesse and his team are ridiculously nice guys! I've had three Mercedes over a span of almost 20 years... been to all the major dealerships countless times, lots of small independent repair shops, and I've never had such an amazing experience as this. Twice is more than a coincidence: These guys are Johnny-on-the-spot, and this is the repair house I've been searching for!Thank you Autohaus!!!

5

My vehicle suddenly developed radiator issues (thanks to my last, now defunct, autoshop leaving tools in the engine compartment). Autohaus was able to recommend a great towing company, called me the next day with an estimate, and an estimate for completion of repair.They came in a touch under their low ball estimate, were done on time, and treated me like a real person. If you have a German car that goes by a two letter abbreviation, you know after dealing with the local dealership how much you crave good service at a good price. I love that the Autohaus has highly knowledgeable staff, a great sense of humor, and they spend more time looking me in the eye and talking to me as an equal instead of staring at my most excellent rack.

5

Really...this is THE place in Eugene for your German auto. I could not be more pleased with everyone I deal with there, and yes I have recommended to others.

5

Love the staff. I trust them completely. They take great care of our cars.

5

Great service and knowledge of european automobiles.

5

Jessie and his crew at Autohaus have always bent over backwards to serve. Murphy's Law seems to dictate when cars break down. While unemployed, they provided some free advice on a radiator valve that saved my bacon. This was right after BMW of Eugene told me to take a walk. "If we aren't doing the repairs, we won't give you advice." Never mind that I'd already spent thousands in their shop. Never again! And when I buy that new Bimmer it won't be at their dealership.More recently, I was headed to California to get married when my 3 Series started stalling and sputtering. Jessie had the car in, fixed, back on the road in 2 days and I was on my way.Excellent folks. Excellent work. Highly recommend.

1

If you like paying for a fancy storefront and pushy service this is the place for you.

We don't make the news, we just give the customer the news. We are not a pushy service point. If something needs to be repaired, we give them the news. Not knowing who this is, I can't say. I did notice that they were unhappy with another business too, gave them a one star. If they would like to email me, I can get to the bottom of this. Jesse is a wonderful service manager.

- Autohaus
5

Auto Haus is reliable and their service is great. I do not think they are overly expensive. They are the best service I have found in town, hands down!

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