Finding a quality service provider that you feel comfortable with and trust with your car can be a stressful endeavor. I was not looking forward to this process when it came time to have some work done on my BMW. I observed and contemplated many options in the Eugene Springfield area and finally bit the bullet and decided to go with Autohaus hoping they would live up to the positive feedback I had researched. I was not disappointed. I do not normally write reviews for anything on the internet although after my second visit for some typical wear and tear issues on my 2005 330xi i was not hesitant to share my experiences. I was treated with respect and Jesse Wilson the General Manager did an excellent job of discussing my options and the issues that had brought me to need service in the first place. They are a busy shop and I had to make an appointment which was expected as they obviously have a large clientele. They kept in touch with me in a timely manner explaining what parts were needed, what had to be ordered and how long it would take. My car was repaired to my satisfaction and everything was spelled out verbally and on my final invoice in terms that were understandable. Having work done on your car is rarely inexpensive, much less on a BMW. I found the parts and labor rates fair and was extremely satisfied with the work performed. I like being able to walk out the door knowing the work was done properly and they will stand behind the product. I will not hesitate to return this vehicle or any other to be trusted in their hands. I've had a lot of cars over the years and you just can't get hat feeling from very many establishments. Thank You Autohaus.
Good morning Todd, wanted to thank you for the great review and the opportunity to service your vehicle
- Autohaus